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Working with Difficult People: a Webinar with Jinnie English

Friday, April 9, 2010, 12:00 PM until 1:00 PM
By Internet and phone
Elene M Cafasso
Professional Development event
Registration is required before Thursday, April 8, 2010
Payment In Advance Only
Be sure to provide your email address. Instructions for joining into the webinar will be emailed to registrants the evening of Thursday, April 8.

We're continuing with the webinar format for our First Friday lunches!   Thank you for making them a success.


Working with Difficult People - April 9

If you ever had to work with a difficult boss or team, you know how challenging it can be to perform your job to your fullest potential and shine.  Whether sabotaging success, creating chaos within teams or entire departments, or just making tasks thornier than they have to be, difficult people can generate unnecessary obstacles and impede or dampen the professional success of others.


In this online event, participants will learn how to effectively identify and work with the three most popular behaviors of difficult people: passive/aggressive, help-rejecting/complaining, and projection.  Case studies will be used to illustrate the most common scenarios and specific techniques to successfully intervene will be discussed.  At the end of the workshop, participants will learn how to work effectively with some of the most difficult people, reduce the level of stress they experience in the workplace and get the recognition they deserve!


Be sure to include your email address.  Instructions of how to join in the webinar will be emailed to registrants the evening of Thursday, April 8.


About our Presenter

Jinnie English will lead this fun and concrete workshop.  Jinnie is the President and CEO of International & Chicago's High Achievers, a human development firm that provides think tank, training and psychotherapy services to high achieving professionals, their families and corporations. 


For more information on Jinnie English, visit A profile of Jinnie has just been published in the January/February 2010 issue of the University of Chicago Magazine.  Read the article.

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